Proudly Recognised: LUXlife Parent and Baby Awards 2026
Following an extensive process of nomination, research and judging, we are delighted to have been recognised with two honours in the LUXlife Parent and Baby Awards 2026. Together they reflect the commitment of our whole team to safe, evidence-based assessment and to keeping children at the centre of everything we do.
- Winner — 2026Family Assessment Centre of the Year 2026London
- Safeguarding Excellence Award 2026United Kingdom
These awards recognise the expertise and dedication of our entire team in supporting vulnerable families through comprehensive parenting assessments and holistic, family-centred services. We remain steadfast in our mission of improving outcomes for families and creating positive change in children’s lives.
Previously recognised
Family Assessment Centre of the Year 2025 – London · 2025 press release
Read the 2026 press releaseView the 2026 winners listRead the winners’ magazine
The Kensington is based in a large, modernised home for five families, set over three floors. Depending on family size and composition, each family is offered exclusive use of one or more bedrooms, each with its own en-suite bathroom.
Families also have use of communal areas of the centre, which consist of a kitchen/laundry facility, a dining room/lounge, a multifunctional room by arrangement for key-working, family time/visitors, group sessions, private confidential meetings, a garden, and free Wi-Fi. Children and parents have access to a range of outdoor and indoor toys.
Excellent embedded partnership working enables families to receive an extensive level of support, which meets their holistic needs. The centre works exceptionally well with other professionals and this multi-disciplinary approach focuses on the best interests of children. Families receive protection from the strong safeguarding arrangements with the police and local authority safeguarding personnel.
It is important to emphasise that placements at TY are not intended to provide an alternative to social housing.
We provide the accommodation to sustain the range of services we offer to families to improve the quality of their own lives and achieve better outcomes.
Residential parenting assessment support family centre
Our mission
Aims and objectives
To approach our work holistically and explore the whole family system to support ‘vulnerable’ parents to improve the quality of their own and their children’s lives and achieve better outcomes.
What our customers say
‘The Leadership and Management of the Centre are strong’ – Ofsted 2023
‘I just want to say from the bottom of my heart for allowing us back again and believing in us, it means the world to us, got the biggest smile on my face’
'Thank you for your support throughout the time the family was with your service and for helping arrange the move last week.'
‘Judge (named) requested the LA [local authority] to inform us of the outstanding work achieved with this family and the wealth of evidence that supported the recommendations available to the court.’
‘I felt part of the process… as I have been fully informed every step of the way through my assessment, all of the team are professional and consistent in their approach.
‘You have all been very special and offered me what I was lacking on my arrival at Ty Connection unit. Thanks to you all, I am now proud and confident to say that you have made me a great physical caring dad.’
‘In the short time working with you, I found that there was clear communication between us and staff were welcoming and friendly. Staff had a clear understanding of what the issues were for the family and were flexible in their approach.’
