Proudly Recognised: LUXlife Parent and Baby Awards 2025
After a rigorous journey of nomination, thorough research, and comprehensive judging, we are delighted to announce our recognition among this year’s prestigious award winners. This honour reflects our unwavering commitment to delivering exceptional parenting support and evidence-based family-centred services.
Our recognition showcases the expertise and dedication of our entire team in supporting vulnerable families through comprehensive parenting assessments and holistic family-centred services. We remain steadfast in our mission of improving outcomes for families and creating positive change in children’s lives.
Explore our achievement and discover more about the 2025 winners:
đ  Read Official Press Release đ  View Award Winners Directory
The Kensington is based in a large, modernised home for five families, set over three floors. Depending on family size and composition, each family is offered exclusive use of one or more bedrooms, each with its own en-suite bathroom.
Families also have use of communal areas of the centre, which consist of a kitchen/laundry facility, a dining room/lounge, a multifunctional room by arrangement for key-working, family time/visitors, group sessions, private confidential meetings, a garden, and free Wi-Fi. Children and parents have access to a range of outdoor and indoor toys.
Excellent embedded partnership working enables families to receive an extensive level of support, which meets their holistic needs. The centre works exceptionally well with other professionals and this multi-disciplinary approach focuses on the best interests of children. Families receive protection from the strong safeguarding arrangements with the police and local authority safeguarding personnel.
It is important to emphasise that placements at TY are not intended to provide an alternative to social housing.
We provide the accommodation to sustain the range of services we offer to families to improve the quality of their own lives and achieve better outcomes.
Residential parenting assessment support family centre
Our mission
Aims and objectives
To approach our work holistically and explore the whole family system to support âvulnerableâ parents to improve the quality of their own and their childrenâs lives and achieve better outcomes.
What our customers say
âThe Leadership and Management of the Centre are strongâ – Ofsted 2023
âI just want to say from the bottom of my heart for allowing us back again and believing in us, it means the world to us, got the biggest smile on my faceâ
'Thank you for your support throughout the time the family was with your service and for helping arrange the move last week.'
âJudge (named) requested the LA [local authority] to inform us of the outstanding work achieved with this family and the wealth of evidence that supported the recommendations available to the court.â
âI felt part of the process⊠as I have been fully informed every step of the way through my assessment, all of the team are professional and consistent in their approach.
âYou have all been very special and offered me what I was lacking on my arrival at Ty Connection unit. Thanks to you all, I am now proud and confident to say that you have made me a great physical caring dad.â
âIn the short time working with you, I found that there was clear communication between us and staff were welcoming and friendly. Staff had a clear understanding of what the issues were for the family and were flexible in their approach.â
